Privacy

b44 Casino Privacy Policy — How We Protect Your Personal Data

At b44, your privacy is taken seriously. This policy explains exactly what data we collect, why we collect it, how we store it, and who we share it with. We've written it in plain language so every Bangladesh player knows where they stand.

Last updated: 1 January 2025
Our Commitments

Six Ways b44 Protects Your Privacy

Privacy at b44 is not a checkbox exercise. Here's what we actually do to keep your data safe.

SSL Encryption on Every Connection

Every page, every transaction, and every login at b44 is protected by SSL encryption. Your personal data and payment details are never transmitted in plain text. The connection between your device and b44 is secured at all times.

Secure Data Storage

Your personal data is stored on secure servers with restricted access. b44 applies industry-standard security controls including access logging, encryption at rest, and regular security audits to protect stored data from unauthorised access.

No Sale of Personal Data

b44 does not sell your personal data to third parties under any circumstances. Your information is shared only with the service providers necessary to operate the platform — payment processors, identity verification providers, and regulatory bodies where required by law.

You Control Your Data

b44 players have the right to access, correct, and request deletion of their personal data. You can update most of your account information directly from your b44 account settings. For data deletion requests, contact our support team directly.

Marketing Opt-Out Available

If you don't want to receive promotional emails or SMS messages from b44, you can opt out at any time. Use the unsubscribe link in any marketing email, or update your communication preferences directly in your b44 account settings.

Clear Data Retention Limits

b44 does not keep your data indefinitely. Personal data is retained only for as long as necessary to provide the service and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymised in accordance with our retention schedule.

Summary

b44 collects personal data to operate your account, process payments, verify your identity, and keep the platform secure. We do not sell your data. We share it only with the service providers needed to run b44. You have the right to access, correct, and delete your data at any time. By using b44, you agree to the data practices described in this Privacy Policy.

01 Introduction

This Privacy Policy explains how b44 Casino ("b44", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the b44 platform at b44.casino. b44 is committed to handling your personal data responsibly and in accordance with applicable data protection laws.

This policy applies to all personal data collected through the b44 website, mobile application, and any related services. It should be read alongside the b44 Terms and Conditions, which govern your use of the platform. By registering an account or using the b44 platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.

If you have questions about how b44 handles your personal data, or if you wish to exercise any of your data rights, you can contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

02 Data We Collect

b44 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and from third-party service providers where necessary. The categories of data we collect are set out below.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number, mailing address Registration form, account settings
Financial Data bKash/Nagad number, bank account details, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser, operating system Automatically via platform access
Usage Data Games played, bet amounts, session duration, login times Automatically via platform activity
Communications Data Support chat logs, email correspondence When you contact b44 support
Verification Documents Passport, national ID card, utility bill images KYC verification process

b44 collects only the data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law or regulation.

03 How We Use Your Data

b44 uses your personal data for the following purposes:

  • Account management — to create, maintain, and secure your b44 account, and to verify your identity in accordance with our KYC obligations.
  • Payment processing — to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to detect and prevent payment fraud.
  • Platform operation — to provide access to games, process bets, calculate winnings, and maintain the technical performance of the b44 platform.
  • Customer support — to respond to your enquiries, resolve disputes, and improve the quality of our support service.
  • Responsible gaming — to monitor gaming activity for signs of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion.
  • Legal compliance — to comply with anti-money laundering (AML) regulations, licensing requirements, and any other applicable legal obligations.
  • Marketing communications — to send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications.
  • Platform improvement — to analyse usage patterns and player behaviour in aggregate to improve the b44 platform, game selection, and user experience.

b44 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated processes are used — for example, in fraud detection — decisions that affect your account are reviewed by a member of the b44 team before action is taken.

04 Legal Basis for Processing

b44 processes your personal data on the following legal bases:

  • Contract performance — processing necessary to provide the b44 service under the Terms and Conditions you agreed to at registration.
  • Legal obligation — processing required to comply with AML regulations, licensing conditions, and other applicable laws.
  • Legitimate interests — processing necessary for fraud prevention, platform security, and improving the b44 service, where these interests are not overridden by your data protection rights.
  • Consent — processing for marketing communications, where you have given explicit consent. You may withdraw this consent at any time.

05 Data Sharing

b44 does not sell your personal data to any third party. We share your data only where necessary to operate the platform and comply with legal obligations. The categories of third parties with whom b44 may share your data are:

  • Payment processors — bKash, Nagad, Rocket, and banking partners, to process your deposits and withdrawals.
  • Identity verification providers — third-party KYC service providers who assist b44 in verifying player identities and documents.
  • Game providers — certified third-party game developers whose platforms are integrated into b44. These providers receive only the data necessary to operate the games.
  • Regulatory and law enforcement authorities — where b44 is required by law or licensing conditions to disclose player data to a regulatory body, law enforcement agency, or court.
  • IT and security service providers — companies that provide hosting, security monitoring, and technical infrastructure services to b44, under strict data processing agreements.

All third parties with whom b44 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to b44.

06 Cookies and Tracking Technologies

b44 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage, and deliver relevant content. Cookies are small text files stored on your device when you visit b44.casino. They do not contain your personal data directly but may be linked to your account when you are logged in.

The types of cookies b44 uses are:

  • Essential cookies — required for the platform to function. These cannot be disabled without affecting your ability to use b44.
  • Functional cookies — remember your preferences such as language settings and display options.
  • Analytics cookies — collect anonymised data about how players use the platform, helping b44 improve the user experience.
  • Security cookies — help detect and prevent fraudulent activity and protect your account.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the b44 platform. b44 does not use third-party advertising cookies or share cookie data with advertising networks.

07 Data Security

b44 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, encryption at rest for sensitive stored data, strict access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and multi-factor authentication for internal systems.

While b44 takes data security seriously and applies industry-standard protections, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, b44 will notify affected players and the relevant regulatory authority in accordance with applicable legal requirements.

You also play a role in keeping your b44 account secure. Use a strong, unique password for your b44 account, enable two-factor authentication where available, and never share your login credentials with anyone. b44 will never ask for your password via email, chat, or phone.

08 Data Retention

b44 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and licensing conditions. In general, b44 applies the following retention periods:

  • Account and identity data: retained for the duration of your account plus 5 years after account closure, in accordance with AML regulatory requirements.
  • Transaction and financial data: retained for 7 years after the transaction date, as required by financial regulations.
  • Support communications: retained for 3 years after the last interaction.
  • Technical and usage data: retained for 12 months on a rolling basis, then anonymised or deleted.
  • Marketing consent records: retained for the duration of your consent plus 3 years.

When personal data is no longer required, b44 securely deletes or anonymises it so that it can no longer be linked to you. If you request deletion of your account and data, b44 will process the request subject to any legal retention obligations that require us to keep certain records.

09 Your Rights

As a b44 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

Right of Access

You have the right to request a copy of the personal data b44 holds about you. We will provide this within 30 days of receiving your request.

Right to Rectification

If any personal data b44 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly in your b44 account settings.

Right to Erasure

You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.

Right to Restrict Processing

You have the right to request that b44 restricts the processing of your personal data in certain circumstances, for example while a dispute about accuracy is being resolved.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transferred to another service provider where technically feasible.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though b44 may be required to continue processing for legal or regulatory reasons.

10 Children's Privacy

The b44 platform is strictly for adults aged 18 and over. b44 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to b44, please contact our support team immediately at [email protected]. b44 will take prompt action to close the account and delete any associated personal data.

b44 uses age verification checks during the registration process and may request identity documents to confirm a player's age before allowing withdrawals or continued play. Any account found to belong to a person under 18 will be closed immediately and any balance forfeited in accordance with our Terms and Conditions.

11 Changes to This Privacy Policy

b44 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date. For significant changes, b44 will notify players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically. Continued use of the b44 platform after changes are published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and may request account closure.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way b44 handles your personal data, please get in touch with our support team. We are available 24/7 and can assist in both English and Bengali.

  • Email: [email protected]
  • Live chat: Available in your b44 account dashboard
  • Response time: Within 1 hour via live chat; within 24 hours via email

For information about responsible gaming tools and self-exclusion, visit our Responsible Gaming page. For full platform rules, see our Terms and Conditions.

Ready to Play

Your Data Is Safe — Now Let's Get You Playing at b44

b44 is built for Bangladesh players who want fast BDT payouts, fair certified games, and a platform that takes privacy seriously. Register in under two minutes and deposit via bKash or Nagad to get started.

18+ only. Please gamble responsibly. Responsible Gaming tools are available in your b44 account settings at any time.